logo
menu

Privacy Policy

1. Introduction

Property365 (“Property365”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information when you use our platform, websites, tools, and related services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the privacy practices described herein.

2. Scope

This Policy applies to:

  • Users who create accounts
  • Website visitors
  • Subscribers
  • Users of Leads8n and automation tools
  • Individuals who contact us

If you publish a website using Property365, you are independently responsible for the privacy policy of your own website visitors.

3. Information We Collect

3.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Payment details (processed via payment gateways)
  • Content you upload (property details, images, etc.)
  • Communications with us

3.2 Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Usage logs
  • Analytics data
  • Cookies and tracking data

3.3 Leads8n and Communication Data

If you use automation tools:

  • Contact lists you upload
  • Message delivery logs
  • Communication metadata

You are solely responsible for ensuring lawful consent from your contacts.

4. Purpose of Processing

We process personal data to:

  • Provide and maintain Services
  • Process subscriptions and payments
  • Improve platform functionality
  • Communicate updates and service notices
  • Provide customer support
  • Prevent fraud and misuse
  • Comply with legal obligations

We do not sell personal data to third parties.

5. Legal Basis (India - DPDP Act 2023)

We process personal data based on:

  • Your consent
  • Performance of a contract
  • Compliance with a legal obligation
  • Legitimate business purposes permitted by law

You may withdraw consent at any time, subject to legal limitations.

6. Data Sharing

We may share data with:

  • Payment processors
  • Hosting providers
  • Analytics providers
  • Cloud storage providers
  • Legal authorities when required

We require service providers to implement appropriate security measures. We do not share personal data for third-party marketing without explicit consent.

7. Cross-Border Data Transfers

Your data may be processed outside your country of residence, including in India and other jurisdictions where our service providers operate. By using the Services, you consent to such transfers.

8. Data Retention

We retain your data for:

  • As long as your account is active
  • As required for legal or regulatory compliance
  • As necessary for dispute resolution

Upon account deletion, data may be removed subject to backup and legal requirements.

9. Your Rights (India & UAE Users)

Subject to applicable law, you may:

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of data
  • Withdraw consent
  • File a grievance

To exercise rights, contact: contact@property365.io

10. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no system is completely secure. Use of the Services is at your own risk.

11. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain session security
  • Analyze usage
  • Improve user experience

You may control cookies through browser settings.

12. Third-Party Websites

Websites created by Users using Property365 are independently operated. Property365 is not responsible for privacy practices of User websites.

13. Children’s Privacy

Our Services are not intended for individuals under 18 years of age.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Services after changes constitutes acceptance.